Premium brand helps navigate the kitchen

Academy provides additional knowledge after purchase

V-ZUG's ambition is to prove time and again that true added value arises where knowledge, service and craftsmanship come together. V-ZUG is not just about selling high-quality kitchen appliances - the Swiss brand goes further. Much further. Through the V-ZUG Gourmet Academy, the company shares its in-depth expertise, proving that commitment to the customer goes further, even after the purchase.

V-ZUG's DNA has been clear for several years. The brand stands for minimalism, precision and durability. Every appliance, from oven to dishwasher, is not only 100% developed and manufactured in Switzerland, but also bears the hallmark of what we in our country consider "Swiss design. This combination of craftsmanship and technology results in appliances that are easy to operate and last for years.

Ten-year warranty

This also translates into the guarantees: ten-year product warranty, and a promise of personalized service at all levels. Not only through convenient automatic functions, but also through direct interaction with users. And that's where the V-ZUG Gourmet Academy makes all the difference.

Where technology meets people

Don Wijnschenk of V-ZUG: "The Academy is the beating heart of the customer experience, or so they believe at V-ZUG. This internal training and inspiration hub was established with one clear goal: not only to explain what our appliances can do, but above all how to get the most out of them as a user. Chefs, product experts and developers work closely together here. They test new features, give live demonstrations to customers, and provide consultancy to the R&D department."

With every dish prepared in the Academy - from a simple quiche to a gourmet three-course meal - we look at how the appliance performs: is the crust perfectly crisp? How is the moisture balance? Are the settings logical and intuitive? This critical eye not only helps advance our technology, but also makes it more relevant to real users.

Positive vicious circle 

Close cooperation between the V-ZUG Gourmet Academy and the V-ZUG development teams ensures continuous optimization of our automatic functions, such as EasyCook or ProfiBaking. By linking daily practical experience with technical innovations, the appliances not only become more intelligent, but also more intuitive to use.

At the same time, the Academy in turn teaches users how to get started with this technology with confidence. Not through boring manuals, but through interactive, personalized demonstrations, training and events. The result? Perfectly prepared meals - and customers who really experience the difference between a conventional oven and a V-ZUG oven.

From technology to experience

Wijnschenk: "A good example of how this cooperation is reflected is the CombiSteamer V6000 - V-ZUG's flagship among combi-steam ovens. This oven combines precision, speed and simplicity with functions developed in part thanks to feedback from the Academy. Think of the patented ClimateControl for fully automatic, constant steam distribution, Automatic Regeneration to transform leftovers into fresh meals, and EasyCook, which automatically chooses the ideal settings for the chosen dish."

Knowledge as a service

The V-ZUG Academy not only organizes demos and training, but also acts as a knowledge center for partners, retailers and architects. Through hands-on sessions, events and digital content, expertise is shared and enhanced. 

The Academy began in Switzerland, but today operates in more than 20 countries. Each branch adheres to the same values: quality, simplicity, commitment and respect for local tastes and customs. Whether you install a V-ZUG appliance in Zurich, Amsterdam or Singapore, the philosophy remains the same - and so does the service.

V-Zug can be found at Architekturwerkstatt Löhne.