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Good news from the inspiration houses of Werkbladen Groothandel Nederland in Tiel and Veenendaal: the team of field sales account managers is doubled. At the time of going to press of this edition, the two new colleagues have been employed for a month now and are 'already settling in nicely'. Rob van den Brink and Elout Koning are pleased to have a new basis to shape the company's further growth ambitions. "We see the expansion as an improvement of the service we would like to offer to our customers," says Rob van den Brink.
And with that, the pair has said nothing too much. "The four account managers are inspiring sparring partners - perhaps even allies - of our customers. Of course they are there for sales, but above all they engage in conversation to provide the best possible advice. They want to answer questions and if they can't answer a question, they know - inside or outside the organization - where to find the right answers. Of course they have a lot of knowledge of materials, they know the market. The new colleagues are also from the industry: they know what they are talking about."
About Worktops Wholesale
Werkbladengroothandel.nl supplies the largest range of luxury worktops from renowned brands such as Marazzi, Fentistone, Dekton, Caesarstone, Diresco and Silestone, for example. The wholesaler supplies exclusively to companies. It works with a core assortment: this stock includes the popular colors of all brands. In addition, Werkbladengroothandel.nl can also supply all other colors.
Inspiration Houses are located in Veenendaal and Tiel.
It makes sense that this requires good cooperation with the technically skilled employees in the office. "Through the sum of ambition, expertise and passion for the trade, we literally succeed in providing added value. For example, we recently experienced that a customer had accidentally forgotten a cut-out on the drawing. Well, that can happen: where people work, mistakes are made. No problem. But, because all of us have a critical eye, and are also willing to take an extra look, we found out in time. The other day there was also a customer who - probably due to the hustle and bustle of everyday life - had forgotten to count one of the cabinets, causing him to
60 centimeters short when ordering the countertops. Fortunately, we also discovered this in time. In this case, it saved the customer a lot of money. This is how we try to proactively help everyone. This can be done by
our craftsmanship."
Elout and Rob see the expansion of the team as a boost for even more customer focus. "This is no unnecessary luxury in the current turbulent times," says Elout. "Because, fair is fair: in general, we do see a certain stagnation in the market. This is precisely why it is very important that we maintain good contact with clients and that we are 'ready' when questions are fired at us. Moreover, each project has its own unique characteristics: by increasing the number of contact moments with the market, we can create more customization for clients."
